OGCART (“we”, “our”, “us”) respects the privacy of all individuals who register as Sellers or Vendors on our platform.
This Seller Privacy Policy explains how we collect, use, store, and protect your personal and business information when you use the OGCART Seller App or web portal to manage your store, products, and orders.
By registering as a seller on OGCART, you agree to this Privacy Policy and the Terms & Conditions applicable to sellers.
When you register and use OGCART as a seller, we may collect the following types of information:
Full name and contact details (phone, email, address).
Business name, store name, and business registration details.
GSTIN or tax identification number (if applicable).
Bank account or UPI ID details for payouts.
Business address and serviceable locations.
Device type, operating system, and app version.
IP address, location data (for delivery management and analytics).
Usage logs and interaction data to improve app performance.
Details of products listed, sold, and delivered.
Pricing, commissions, and payment records.
Communication between sellers and buyers (via in-app chat or messages).
OGCART uses the collected information to:
Verify and approve seller accounts.
Facilitate order processing, fulfillment, and payment settlements.
Provide customer and technical support.
Monitor service quality, fraud prevention, and compliance with laws.
Send updates about policies, new features, or performance analytics.
Improve app usability, analytics, and security.
We may share certain information under these limited circumstances:
With Customers: Only necessary information (e.g., store name, location, and contact) to fulfill orders.
With Delivery Partners: Product pickup details for assigned orders.
With Service Providers: For payment processing, analytics, or cloud storage — all under confidentiality obligations.
With Authorities: When required by law, regulation, or government request.
OGCART does not sell or rent seller data to any third parties for marketing or advertising purposes.
Seller data is retained for as long as your account is active or as required by law.
You may request deletion of your data or closure of your seller account by contacting support.
Transactional records may be retained for accounting or tax compliance.
We implement appropriate technical and organizational measures to protect your data from unauthorized access, loss, or misuse, including:
Encrypted data transmission (HTTPS).
Secure authentication and access control.
Regular data backups and monitoring.
However, no digital platform can guarantee 100% security. By using our services, you acknowledge this inherent risk.
As a registered seller, you have the right to:
Access and review your stored personal information.
Request correction or deletion of inaccurate data.
Withdraw consent for non-essential data processing.
Contact us for any privacy-related concerns.
We will act on valid requests in compliance with applicable data protection laws.
Location data may be used to:
Verify store area and delivery zones.
Enable location-based recommendations and logistics optimization.
This data is collected only while using the app and is not shared publicly.
If you wish to close your seller account, please contact our support team.
Once verified, we will deactivate your account and remove personal data, except where retention is required by law (e.g., for completed transactions).
OGCART reserves the right to update this Seller Privacy Policy at any time.
Changes will be notified via app updates, email, or official channels.
Continued use after such updates implies acceptance of the revised policy.
This policy is governed by the laws of India.
All disputes shall be subject to the exclusive jurisdiction of the courts in Nalanda, Bihar, India.
If you have any questions, requests, or complaints regarding this Seller Privacy Policy, please contact us:
📧 Email: rishavraj6415@gmail.com
📞 Phone: +918434621938